For the most part my remote has worked good for the last while. I have been more than satisfied with it, until LOGITECH bought out the company that runs the online update. This is a clip from an email I got from them, “…after the download freezes just unplug the Harmony Remote from your computer and then take out the batteries of the Harmony and put them back in…” I just though that was funny. At any rate I replied with some things I won’t post here and had my fun…life goes on